UI/UX Designer – Digital Fundraising Platforms
UNRWA - External Relations & Communications · Amman
وصف الوظيفة
About the role
UNRWA is seeking a UI/UX Designer to shape digital fundraising experiences across its platforms. The consultant will work 22 days per month, primarily remotely, with a required one‑week visit to the Amman headquarters every three months.
Key responsibilities
- Analyse and document end‑to‑end user journeys for one‑time, recurring, Zakat, Ramadan and other fundraising flows.
- Translate fundraising requirements into UX principles, wireframes and interactive prototypes.
- Design high‑quality UI components that align with UNRWA brand guidelines and WCAG 2.2 accessibility standards.
- Contribute to and maintain a scalable design system in collaboration with developers and external agencies.
- Conduct accessibility, usability and compliance reviews, and support QA testing.
- Identify conversion issues, propose data‑driven UX improvements and support A/B testing.
- Facilitate focus groups with donor segments, including Arabic‑speaking audiences, and synthesize findings.
Required profile
- Consultant available for 22 days/month, Sunday‑to‑Thursday, Amman time.
- Willingness to travel to UNRWA HQ in Amman for one week every three months.
- Proven experience designing user journeys and UI components for multilingual, right‑to‑left interfaces.
- Strong understanding of WCAG 2.2 accessibility standards and usability testing.
Required skills
What we offer
- 8‑month consultancy with possible extension based on need and budget.
- Opportunity to influence global fundraising initiatives for a leading humanitarian organization.
- Flexible work arrangement (remote or onsite at Amman headquarters).
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UNRWA - External Relations & Communications
Amman
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