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Concierge Agent

The Ritz-Carlton Hotel Company, L.L.C. · Amman

Junior 🇬🇧 English

Job description

About the role

As a Concierge Agent (Guest Experience Expert) at The Ritz‑Carlton in Amman, you will create memorable experiences for guests throughout their stay, guiding them with personalized service and local insights.

Key responsibilities

  • Deliver a wide range of guest services, from check‑in/check‑out assistance to handling special requests.
  • Process operational needs, complete reports, and share highlights of the local area.
  • Maintain a safe and professional work environment, adhering to company policies and confidentiality standards.
  • Perform physical tasks such as standing, walking, and moving objects up to 10 lb without assistance.

Required profile

  • High school diploma or G.E.D. equivalent.
  • No prior related work experience required.
  • No supervisory experience or specific licenses needed.

Required skills

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    Published 1 month ago

    Expires 2 weeks from now

    57 views · 0 interested

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    The Ritz-Carlton Hotel Company, L.L.C.

    Amman