Leasing Coordinator

About the role

We are seeking a motivated and detail‑oriented Leasing Coordinator to manage the full leasing cycle for residential properties, from initial inquiry through move‑in. The ideal candidate will excel in communication, organization, and converting leads into qualified tenants.

Key responsibilities

• Respond promptly to prospective tenant inquiries via phone, email, SMS, and leasing platforms.
• Qualify prospects based on property requirements, rental criteria, and availability.
• Schedule and coordinate property showings, virtual tours, and follow‑ups.
• Conduct tours and clearly communicate property features, pricing, policies, and lease terms.
• Manage leasing leads in the CRM, maintaining accurate interaction records.
• Process rental applications, coordinate screening, verification, and required documentation.
• Prepare and coordinate lease agreements, renewals, and move‑in documentation.
• Coordinate move‑in logistics including deposits, utilities, keys, and onboarding requirements.
• Monitor unit availability and ensure listings have accurate pricing, photos, descriptions, and status.
• Assist with lease renewals and identify opportunities to reduce vacancy and improve retention.
• Provide regular updates and reports on leads, applications, conversions, occupancy, and leasing performance.

Required profile

• 2+ years of experience in leasing, property management, real estate, or a related field.
• Strong understanding of the residential leasing process and fair‑housing regulations.
• Excellent written and verbal English communication skills.
• Strong sales, negotiation, and customer‑service abilities.
• Highly organized with excellent follow‑up and time‑management skills.
• Ability to handle multiple prospects and applications simultaneously.
• Comfortable working independently in a remote or fast‑paced environment.

Required skills

• Experience with CRM or leasing software (e.g., AppFolio, Buildium, Propertyware, Yardi, Rent Manager).
• Proficiency with Google Workspace.
• Proficiency with Microsoft Office.