Regulatory Compliance & Controls Officer

About the role

ZainTECH is looking for a Regulatory Compliance & Controls Officer to support its regulatory compliance, certification and audit readiness across regional operations in the UAE, KSA, Kuwait, Jordan, Oman and Bahrain. The role identifies and addresses regulatory requirements, industry standards and certification obligations through governance, internal controls and compliance processes, and acts as the main contact for external auditors, certification bodies and regulators.

Key responsibilities

• Review and interpret regulatory frameworks and international standards such as NCA, CST, SAMA, DESC, ISO 27001 and ISO 22301
• Conduct regulatory and certification gap assessments and coordinate remediation plans with stakeholders
• Run internal compliance assessments, control reviews and mock audits, and prepare compliance reports, audit summaries and corrective action plans
• Maintain compliance registers, audit calendars, certification schedules and renewal trackers
• Prepare and maintain audit evidence and documentation, and support external audits and certification activities
• Monitor outstanding audit findings and corrective actions, and track changes in regulatory requirements across operating markets

Required profile

• Minimum 4 years of hands-on experience in regulatory compliance, certification management, audit coordination or related governance and compliance functions
• Experience with regional frameworks such as NCA, CST, SAMA, DESC or equivalents
• Experience coordinating internal stakeholders to implement corrective actions
• Fluency in English; experience across multiple GCC or MENA jurisdictions preferred

Required skills

• Gap assessments, control reviews, internal and external audits, and audit evidence management
• Analytical, organizational, documentation and stakeholder management skills
• Advantage: GRC platforms and familiarity with ISO 27001, ISO 22301, ISO 27017/27018, ISO 20000-1, CSA STAR, PCI DSS
• Advantage: certifications such as ISO Lead Implementer/Auditor, CISA or regulatory compliance certifications