Visa Specialist (USA, Schengen & Australia)

About the role

Glocal Immigration, an international immigration and visa consulting firm with a branch in Amman, Jordan, is hiring a Visa Specialist for USA, Schengen and Australia visas on a part-time contractual basis. The role is hands-on and independent: applicants must already know visa procedures, documentation requirements and application processes, and the position is not a training role. The work is hybrid, up to two days per week, with one day per week onsite at the Amman office.

Key responsibilities

• Independently prepare, review and coordinate USA, Schengen and Australian visa applications
• Meet clients in person at the Amman office when required
• Assess supporting documents for completeness, accuracy and consistency
• Communicate requirements, procedures and realistic expectations clearly
• Use sound judgment, including declining applications or escalating cases when documentation is insufficient or ethical concerns arise
• Manage appointments, submissions, follow-ups and client communications
• Maintain organized and confidential client records and stay updated on visa procedures

Required profile

• Minimum 1 year of direct, practical visa processing experience; general administrative experience alone is not enough
• Fluent Arabic, with good written and spoken English
• Friendly, outgoing, diligent, organized and able to set professional boundaries
• Able to work independently and handle difficult conversations
• No competing employment or business activities that could create a conflict of interest

Working arrangement

• Part-time contract, up to 2 working days per week
• One day per week onsite at the Amman office; remaining hours can be done remotely
• All hours within the company's office opening hours, depending on client appointments and workload