Door Attendant

About the role

The Door Attendant, also known as a Guest Arrival Expert, creates memorable first and last impressions for guests at The Ritz-Carlton Amman. Working in a luxury hotel environment, you will guide guests through arrival and departure, ensuring a smooth, welcoming experience.

Key responsibilities

• Welcome guests, assist with luggage, and provide information about the property and local area.
• Process operational needs such as room assignments, key issuance, and departure paperwork.
• Respond promptly to guest requests and resolve minor issues on the spot.
• Complete daily reports and communicate relevant updates to the front‑desk team.
• Maintain a safe, clean, and professional lobby environment.
• Stand, walk, and lift objects up to 50 lb (assistance for heavier items) throughout the shift.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior work experience required.
• No supervisory experience or specific licenses needed.

Required skills

What we offer

• Equal‑opportunity employment within a globally recognized luxury brand.
• Training and development in hospitality service excellence.