Hiring Manager – Operations & Process Excellence
Swapop · Amman
وصف الوظيفة
About the role
We are seeking an experienced Hiring Manager – Operations & Process Excellence to lead talent evaluation, build scalable operational systems, and drive workforce development in a fast‑growing, remote environment.
Key responsibilities
- Lead candidate evaluation and selection, using projects, challenges, and practical demonstrations.
- Collaborate with recruiters and department heads to improve hiring quality and develop competency frameworks.
- Design, improve, and scale operational workflows across teams, identifying bottlenecks and defining KPIs.
- Support organizational growth through operational planning and resource allocation.
- Define future‑ready skills and competencies, and recommend training and upskilling initiatives.
- Partner with leadership on strategic workforce planning and high‑performance culture development.
Required profile
- Bachelor’s degree in Business, Operations Management, Human Resources, Industrial Engineering, Management or related field.
- Minimum 10 years of experience in operations management, workforce management, talent evaluation, or organizational development.
- Proven experience leading teams and managing cross‑functional initiatives.
- Strong understanding of hiring, performance management, and workforce development.
- Excellent communication, leadership, analytical and problem‑solving abilities.
- Preferred experience in startups, technology companies, or high‑growth environments; familiarity with AI tools and digital transformation initiatives.
Required skills
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Swapop
Amman
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