IT Coordinator

About the role

The IT Coordinator will support Marriott’s Sheraton property in Amman by planning, installing, and maintaining technology equipment and systems. This full‑time position ensures reliable IT services for guests and staff while adhering to safety and security standards.

Key responsibilities

• Plan and coordinate installations, moves, additions, and changes of IT hardware and peripherals.
• Troubleshoot non‑routine hardware, software, and guest‑room internet issues.
• Maintain inventory of technology devices and manage PBX/telephone switchboard systems.
• Ensure computer and telephone rooms remain locked and access is controlled.
• Analyze processes, recommend improvements, and implement system enhancements.
• Provide professional guest service, answer phones, and uphold company policies.
• Support team goals, mentor colleagues, and promote a safe, productive work environment.

Required profile

• Minimum 1 year of related IT experience.
• Ability to work independently and follow safety and confidentiality procedures.
• Strong communication skills and professional appearance.
• No supervisory experience required.

Required skills

• Hardware installation and troubleshooting.
• Software troubleshooting.
• PBX/telephone system maintenance.
• Inventory management of technology assets.

What we offer

• Opportunity to work in a global hospitality brand.
• Professional development and a collaborative team environment.