Loss Prevention Officer

About the role

The Loss Prevention Officer is responsible for safeguarding the property, guests, and employees by monitoring security systems, conducting patrols, and responding to incidents. This full‑time position requires a proactive approach to safety and excellent communication with guests and staff.

Key responsibilities

• Patrol all areas of the property and control access to rooms.
• Monitor CCTV, perimeter alarms, duress alarms, and fire‑life‑safety systems.
• Lock and unlock property entrances as needed.
• Conduct daily physical hazard inspections and report safety issues.
• Respond to accidents, provide first aid/CPR, and coordinate with EMS.
• Handle guest or employee disturbances, defuse conflicts, and call for external assistance when required.
• Complete incident reports, shift summaries, and loss‑prevention activity logs.
• Escort unwelcome persons and secure accident or theft scenes.
• Maintain confidentiality of all security reports and proprietary information.

Required profile

• Ability to stand, walk, or sit for extended periods and respond quickly to emergencies.
• Physical capability to lift up to 50 lb unaided and up to 75 lb with assistance.
• Clear vision for reading small print and inspecting equipment.
• Professional appearance and adherence to company policies.

Required skills

• CCTV monitoring
• Alarm system operation
• Fire safety system operation
• First aid/CPR certification
• Incident reporting
• Investigation and evidence‑gathering techniques

What we offer

• Full‑time schedule with competitive benefits
• Opportunities for professional development in security and loss prevention