Recreation Receptionist

About the role

The Recreation Receptionist serves as the primary point of contact for guests using the hotel’s recreation facilities, ensuring a safe, enjoyable, and well‑organized experience. This full‑time position works on‑site at the Sheraton property in Amman, supporting pools, fitness centre, game rooms, and children’s activity areas.

Key responsibilities

• Provide information about all recreation amenities and promote participation in activities.
• Register, schedule, and encourage guests to join programs while enforcing safety rules.
• Handle point‑of‑sale transactions, rentals, and facility bookings.
• Assist with private events, supervise group activities, and support guests with disabilities.
• Respond to emergencies, provide first‑aid assistance, and report incidents to management.
• Maintain cleanliness of facilities, equipment, and supplies; conduct visual inspections for defects.

Required profile

• High school diploma or G.E.D. equivalent.
• No prior experience required; strong customer‑service orientation.
• CPR and First Aid certifications; ability to obtain any local recreation equipment certifications.

Required skills

• CPR Certification.
• First Aid Certification.