Sommelier Wine Specialist

About the role

Orient Express, a luxury travel brand owned by Accor since 2022, is hiring a Sommelier Wine Specialist. The role provides professional, personalized wine recommendations and beverage guidance to guests, performs wine service to fine-dining and five-star hotel standards, and supports the wine cellar and wine list.

Key responsibilities

• Provide personalized wine recommendations, pairing suggestions and beverage guidance to guests.
• Perform wine service to fine-dining and five-star hotel standards, including correct presentation, opening and pouring techniques.
• Support the management, organization and maintenance of the wine cellar, with proper storage and stock rotation.
• Monitor wine inventory, report shortages, breakages and quality issues.
• Help develop, update and present the wine list in line with the restaurant's concept.
• Work with the kitchen brigade to ensure harmonious food and wine pairings.
• Train service staff on wine knowledge, service techniques and beverage upselling.
• Ensure compliance with hygiene, safety and food and beverage service standards.
• Help control beverage costs, minimize waste and support revenue through informed sales.
• Manage guest preferences, special requests and VIP experiences discreetly.
• Take part in wine tastings, supplier meetings and product evaluations.

What we offer

• A competitive salary package.
• All-Heartist program: employee benefit card with discounted rates at ACCOR locations and partners worldwide.
• Learning and development opportunities within the property and across the group.