Administrative Assistant – School Office

About the role

Amman Academy is seeking an organized Administrative Assistant to support the daily operations of its school office. The role involves interacting with parents, teachers, and staff while ensuring smooth communication and efficient administrative processes.

Key responsibilities

• Answer and transfer telephone calls, following up on inquiries from parents, teachers, and staff.
• Welcome parents, schedule appointments, and monitor student arrivals, notifying parents of repeated tardiness.
• Coordinate meetings for the School Principal with students, parents, and teachers.
• Gather student feedback and prepare documentation for parent meetings.
• Perform general clerical duties such as photocopying, faxing, mailing, filing, and document creation using Microsoft Office.
• Maintain and update the Principal’s timetable and ensure timely circulation of communications.
• Translate written communications and meeting minutes as needed.
• Develop SOPs and forms, follow up on deadlines, and keep SharePoint and student files up‑to‑date.
• Address parent concerns by liaising with relevant departments and organize parent meetings.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• Minimum two years of experience working with children in schools or similar environments.
• Non‑criminal record certificate.
• Strong interpersonal, customer service and communication abilities.
• Ability to multitask and manage time effectively.

Required skills

• Proficiency in Microsoft Office suite.
• Experience with SharePoint for document management.