Assistant Restaurant Manager

About the role

We are seeking an Assistant Restaurant Manager to support the launch of a new branch at The Boulevard in Amman. The role involves assisting the Restaurant Manager with daily operations and taking full responsibility during their absence.

Key responsibilities

• Support the Restaurant Manager in overseeing daily restaurant operations.
• Ensure smooth and efficient service during assigned shifts, monitoring food preparation, quality, cleanliness, and speed.
• Conduct shift briefings and complete operational checklists.
• Manage employee station assignments, breaks, and shift rotations.
• Coach team members, support training and onboarding processes.
• Monitor attendance, discipline, productivity, food waste, and stock usage.
• Maintain food safety, hygiene, proper storage, labeling, and FIFO standards.
• Handle customer complaints and escalate operational issues when necessary.

Required profile

• 3–5 years of experience in a restaurant or quick‑service environment.
• At least 1–2 years in a supervisory or management position.
• Diploma or bachelor’s degree in Hospitality, Business, or a related field (preferred).
• Strong leadership, communication, and customer‑service abilities.
• Knowledge of food safety, cost control, inventory management, and POS systems.

Required skills

• POS systems