Bell Captain

About the role

The Bell Captain greets guests, assists with luggage, and ensures smooth arrivals and departures at a Marriott property in Aqaba. This frontline position also supports the bell and valet teams, providing a welcoming first impression for all visitors.

Key responsibilities

• Greet guests, inform them of property amenities, services, and local attractions.
• Open doors, assist guests entering and leaving the property, and manage luggage storage and retrieval.
• Transport guest luggage to and from rooms or designated bell areas.
• Assist guests in and out of vehicles, including loading and unloading luggage.
• Provide directions, arrange transportation (taxi, shuttle, limousine) and record advance requests.
• Dispatch bell or valet staff as needed and communicate parking procedures.
• Follow up with guests to confirm satisfaction and address any issues.
• Support management in hiring, training, scheduling, evaluating, and coaching staff.
• Maintain uniform appearance, confidentiality, and safety standards.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related hospitality experience.
• Less than 1 year of supervisory experience (preferred).
• No specific license or certification required.

Required skills

What we offer

• Full‑time employment in a leading international hotel brand.
• Opportunities for growth within the hospitality sector.