Business Development & Solution Design Specialist

About the role

Concentrix is seeking a driven and technically astute Business Development & Solution Design Specialist. This hybrid role bridges high‑impact outbound pipeline generation with front‑line consultative solutioning. You will be responsible for identifying, prospecting, and engaging prospective enterprise clients while collaboratively architecting tailored CX, digital transformation, and BPO solutions.

Key responsibilities

• Outbound prospecting & lead generation: identify, research and map target enterprise accounts, execute multi‑channel campaigns, qualify opportunities, maintain pipeline data in Salesforce and produce weekly Excel performance reports.
• Consultative solutioning & pre‑sales design: partner with commercial directors and solution architects to co‑design service delivery models, conduct discovery sessions, contribute pricing inputs and build staffing and cost models using Excel.
• Pitch & proposal development: respond to RFP/RFI requests, create executive‑ready presentation decks, business case justifications and ROI models, and actively participate in client pitch meetings.

Required profile

• Willing and able to work from the Amman or Irbid site.
• Bachelor’s degree in business administration, engineering, management, marketing or a related field.
• 3‑6 years of experience in enterprise business development, pre‑sales solutioning or sales engineering.
• Proven track record of meeting or exceeding pipeline generation and business development targets.
• Strong analytical capabilities with extensive experience building data‑driven operational models and reports in Microsoft Excel.
• Excellent stakeholder management, communication and presentation skills.
• Ability to translate business requirements into commercial and operational solutions.

Required skills

• Advanced Microsoft Excel (complex formulas, PivotTables, scenario analysis).
• Salesforce CRM for pipeline and account management.
• LinkedIn Sales Navigator for prospecting.