Census Communication and Volunteer Coordination Associate

About the role

The United Nations Population Fund (UNFPA) in Jordan is seeking a Census Communication and Volunteer Coordination Associate to support the 2026 General Population and Housing Census. The role will help design and deliver the communication and outreach campaign, working with the Department of Statistics, UNFPA staff and a network of more than 300 volunteers to ensure accurate, accessible messaging across diverse communities.

Key responsibilities

• Support implementation and coordination of the census communication strategy, activity plans and outreach calendar.
• Coordinate communication activities between UNFPA, the Department of Statistics, volunteers and other stakeholders.
• Organise communication coordination meetings, briefings and planning sessions.
• Manage and supervise a network of over 300 communication and outreach volunteers.
• Disseminate approved communication materials, key messages, updates and guidance to volunteers.
• Conduct volunteer orientation sessions, coordination meetings and follow‑up activities.
• Monitor awareness and outreach activities, maintain activity tracking records and collect feedback.
• Identify communication challenges, respond to public concerns and misconceptions related to the census.
• Maintain repositories of communication materials, FAQs, reports, presentations and campaign resources.
• Document lessons learned, good practices and success stories and report on campaign progress.

Required profile

• Bachelor’s degree in communications, public relations, journalism, social sciences, development studies, business management or a related field.
• Minimum two years of experience in communications, outreach, project coordination, volunteer coordination or related areas.
• Proven experience coordinating multiple stakeholders, volunteers, community groups or field teams.
• Strong organisational, planning and follow‑up skills with experience managing activity plans and tracking tools.
• Excellent written and verbal communication skills in Arabic and English.
• Ability to convey complex information clearly and in plain language to diverse audiences.
• Strong interpersonal skills and ability to collaborate with government counterparts, UN agencies, volunteers and partners.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook