Complex Manager

About the role

Al Maysarah Holding is looking for an experienced Complex Manager to oversee daily operations, tenant relations, and financial performance of a mixed‑use complex that includes offices and leased commercial spaces in Amman.

Key responsibilities

• Manage day‑to‑day operations ensuring all facilities remain fully functional.
• Maintain strong tenant relationships, address requests, and enforce contractual obligations.
• Monitor rent collection, track outstanding balances, and prepare periodic financial reports.
• Coordinate lease agreements and renewals together with the Legal Department.
• Handle licensing, approvals, and official procedures with the Greater Amman Municipality and other authorities.
• Supervise maintenance, cleaning, security, safety, and overall facility‑management activities.
• Oversee suppliers and service providers, monitoring contracts, service quality, and costs.
• Prepare the operating budget, monitor expenses, and track property revenues.
• Monitor occupancy rates and drive marketing efforts for vacant spaces.
• Ensure compliance with all applicable regulations, policies, and approved procedures.

Required profile

• Bachelor’s degree in Business Administration, Property/Facilities Management, Accounting, Civil Engineering or a related field.
• Minimum seven years of experience in property or commercial complex management, including at least three years in a managerial or supervisory role.
• Proven track record in rent collection, tenant management, and lease administration.
• Good knowledge of Greater Amman Municipality procedures, licensing requirements and government transactions.
• Solid understanding of maintenance, operations, safety, and facilities management.
• Strong negotiation, problem‑solving and reporting abilities.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience with property‑management systems.