Customer Service Representative
Capital Bank of Jordan · Gouvernorat d'Amman
Job description
About the role
Serve and manage daily banking transactions for consumer banking clients, supporting branch growth in line with business strategy.
Key responsibilities
- Provide specialized customer assistance and sell deposit, lending, and investment products to achieve targets.
- Suggest and sell additional or alternative accounts/services to meet customer needs.
- Resolve customer complaints and issues.
- Maintain service standards for quality, turnaround time, accuracy, and follow‑up.
- Promote use of self‑service functions such as online and mobile banking.
Required profile
- Bachelor’s degree.
- Up to 5 years of relevant experience.
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Published 1 day ago
Expires 1 month from now
6 views · 0 interested
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Capital Bank of Jordan
Gouvernorat d'Amman