Director of Sales

About the role

The Director of Sales at Sheraton Vistana Resort will lead the overall sales strategy, ensuring the resort achieves its revenue targets. This senior position oversees the sales team, floor operations, and collaborates closely with marketing to deliver an exceptional customer sales experience.

Key responsibilities

• Develop and execute comprehensive sales strategies aligned with business goals.
• Lead, coach, and manage a team of sales executives and floor staff.
• Coordinate with the marketing department to align promotional activities with sales objectives.
• Oversee the full sales cycle, from prospecting to closing deals.
• Address customer concerns promptly to maintain high satisfaction levels.
• Monitor performance metrics and implement improvements to maximize sales results.

Required profile

• Proven experience in senior sales leadership within the hospitality or resort sector.
• Strong ability to drive revenue growth and manage high‑performing teams.
• Excellent communication and stakeholder management skills.

Required skills

• Sales strategy development
• Team leadership and coaching
• Customer relationship management