Event Planning Executive

About the role

The Event Planning Executive supports the sales and marketing team by keeping internal communications up‑to‑date, assisting staff with performance challenges, and ensuring smooth guest interactions. This role blends administrative, sales, and hospitality responsibilities within a leading hotel brand.

Key responsibilities

• Update the information board regularly to inform employees of important events.
• Provide assistance and guidance to employees struggling with job duties, such as low package sales numbers.
• Assign lead calls or emails to Sales Executives based on line rotation.
• Create and maintain spreadsheets to organize sales and marketing information, including mailing lists and tours.
• Enter, retrieve, reconcile, and verify data in sales‑related software.
• Resolve guest calls, requests, or problems by contacting the appropriate department.
• Promote brand awareness internally and externally and use sales techniques to maximize revenue while maintaining guest loyalty.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating employees.

Required profile

• High school diploma or GED equivalent.
• At least one year of related work experience.
• No supervisory experience required.
• Ability to lift objects up to 10 pounds without assistance.