F&B Service Expert – Tea Lounge

About the role

The F&B Service Expert in the Tea Lounge will create memorable dining experiences for guests by delivering attentive service, maintaining high standards of cleanliness, and supporting seamless kitchen operations. This role requires a proactive attitude, physical stamina, and a commitment to the brand’s luxury service standards.

Key responsibilities

• Set and arrange tables, ensuring proper placement of linens, silverware, and tea service equipment.
• Communicate orders accurately with the kitchen, verify menu items, and deliver food and beverages promptly.
• Interact with guests, respond to their needs, and provide personalized service throughout their visit.
• Maintain clean and organized work areas, restock supplies, and adhere to safety and hygiene protocols.
• Perform physical tasks such as lifting up to 25 lb unaided, moving items up to 50 lb with assistance, and navigating uneven surfaces.

Required profile

• High school diploma or equivalent (G.E.D.).
• Less than one year of related food‑and‑beverage service experience.
• No prior supervisory experience required; ability to work effectively in a team.