Field Service Engineer / Technician

About the role

As a Field Service Engineer you will deliver skilled on‑site service to ensure our customers’ equipment operates reliably and safely. You will join the Customer Center Service team, reporting to the Operations Manager, and work closely with customers to protect uptime and performance.

Key responsibilities

• Conduct planned and ad‑hoc visits to inspect, service, troubleshoot, and repair various technical systems.
• Diagnose issues proactively to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document all activities.
• Act as the on‑site contact, providing service recommendations and addressing customer needs promptly.

Required profile

• Technical expertise to repair, maintain, and support equipment used by customers.
• Willingness and ability to travel frequently within the assigned area.
• Ability to work independently on‑site and communicate effectively with customers.

Required skills

What we offer

• Compensation aligned with skills, experience, and local market practices.
• Clear information about pay and benefits for the specific location during recruitment.
• Opportunities for career growth through hands‑on problem solving, knowledge sharing, and continuous learning.
• Supportive leadership that empowers you to innovate and improve service delivery.