Guest Relations Officer
AccorHotel · Dead Sea
Job description
About the role
Welcome guests to our hotel with a pleasing smile, ensuring a memorable first impression. You will be the primary point of contact for guests, providing information and assistance throughout their stay.
Key responsibilities
- Review arrival lists and records.
- Receive and take care of special guests.
- Answer client inquiries promptly.
- Assist staff in preparing welcome folders.
- Provide information about hotel areas and promote services.
- Anticipate client needs and ensure satisfaction during their stay.
Required profile
- Strong focus on customer service.
- Prior experience in hotel front office operations preferred.
- Excellent communication skills; fluency in English required.
- Ability to work shifts, weekends and public holidays.
- Computer skills in MS Office.
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Published 12 hours ago
Expires 1 month from now
5 views · 0 interested
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AccorHotel
Dead Sea