Head of Mission Support - OCA Palestine, Amman

About the role

MSF's Amman Hub, which has supported operations in the region since 2006 and became a host-country hub in 2018, is recruiting a Head of Mission Support for OCA Palestine. The post is based in Amman, reports functionally to the Head of Mission and sits in the HR & Finance family at level 9 (IRFFG, 1920 JOD). It is a fixed-term contract of one year.

Key responsibilities

• Support the Head of Mission in security management and coordination, with local and national authorities, and contribute to context analysis and follow-up.
• Provide translations and interpretations according to MSF protocols, and advise on cultural appropriateness of activities and behaviour.
• Analyse risks and security levels, help develop risk assessments and security plans, and maintain records of field contacts with NGOs, UN agencies and local authorities.
• Represent MSF in meetings at the Head of Mission's request and prepare full reports, and follow up administrative dossiers such as registration, working permits and immigration policies.
• Prepare and deliver country-context briefings for international staff, guide the management of mission information and records, and write correspondence, reports and internal memos.
• Help draft the mission's advocacy plan and support the Community Management Team, the Country Management Team and the field operations team in understanding the working context.
• Support security and safety guidelines, manage community engagement and networking strategies, and coordinate with communications and humanitarian affairs teams.
• Take part in country strategy, project documents and contracts, give cultural briefings to new members, and keep FIMT policies up to date so the team can activate immediately if needed.
• Act as liaison between MSF-OCA and others, maintain key operational documents, compile mission SitReps, and network with other Heads of Mission support roles.

Required profile

• University degree in a relevant field such as Political Science, International Relations, Social Sciences, Global Studies, Public Health or related disciplines.
• Essential experience in a humanitarian relief organisation, in political, security and humanitarian complex settings, and preferably in similar positions within MSF.
• Strong understanding of Gazan administrations and authorities, with strong contacts and networks there.
• Demonstrated capacity for analysis, networking and negotiation.
• English and Arabic are essential; computer proficiency is required.
• Open to Jordanian nationals with a legal right to work in Jordan.

Required skills

• Good analytical skills and excellent communication and diplomatic skills, including writing.
• GIS knowledge is an asset.

Candidates apply by sending a CV (max 2 pages) and a cover letter (max 1 page) in English by 14 November 2026; only shortlisted applicants will be contacted.