Loss Prevention Officer

About the role

The Loss Prevention Officer is responsible for safeguarding the property, guests and assets at our Aqaba location. You will patrol the premises, monitor security systems and respond quickly to incidents while providing courteous assistance to guests.

Key responsibilities

• Patrol all areas of the property and lock entrances when required.
• Monitor CCTV, perimeter alarm, duress and fire‑life‑safety systems.
• Conduct daily physical‑hazard inspections and report safety concerns.
• Respond to accidents, provide first aid/CPR, and coordinate with EMS.
• Defuse guest or employee disturbances and escort unwelcome persons.
• Complete incident, shift‑summary and loss‑prevention reports while maintaining confidentiality.
• Investigate incidents, gather evidence and interview relevant parties.
• Assist guests, including those with disabilities, and ensure a welcoming environment.

Required profile

• Ability to stand, sit or walk for extended periods.
• Physical capacity to lift 50 lb unassisted and up to 75 lb with assistance.
• Clear vision for reading small print and inspecting equipment.
• Professional appearance and strong communication skills.
• Willingness to follow company policies, safety training and confidentiality requirements.

Required skills

• CCTV monitoring
• Alarm system operation
• Fire safety system operation
• Point‑of‑sale system usage
• First aid/CPR certification
• Incident reporting and investigation