Operations Coordinator

About the role

Jeeny is seeking an Operations Coordinator to manage driver permit issuance and release processes. You will ensure driver and vehicle documentation complies with LTRC requirements, track applications, and keep drivers informed about their status.

Key responsibilities

• Review driver and vehicle documents for compliance with LTRC standards.
• Process permit issuance and release applications through the LTRC system.
• Update internal systems and tracking sheets accurately.
• Follow up on pending, rejected, or incomplete applications.
• Communicate with drivers regarding missing documents, payments, and application status.
• Coordinate with the Operations team and LTRC to resolve issues.
• Maintain accurate records and produce regular progress reports.

Required profile

• Bachelor's degree or diploma in Business Administration, Operations, or a related field.
• Previous experience in operations, administration, data entry, or customer service is preferred.
• Strong attention to detail and accuracy.
• Good communication and follow‑up skills.
• Ability to manage multiple tasks and work under pressure.
• Good command of Arabic; basic English is preferred.

Required skills

• Microsoft Excel
• Google Sheets

What we offer

• Opportunity to work with a leading mobility platform in the region.
• Dynamic and collaborative work environment.
• Potential to lead impactful initiatives and process improvements.
• Career growth and professional development opportunities.