Personal Assistant to General Manager

About the role

We are seeking a proactive Personal Assistant to support the General Manager at our Marriott property in Amman. The role provides comprehensive administrative support, ensuring smooth daily operations and high‑quality guest service.

Key responsibilities

• Enter, retrieve and update information in computer databases and point‑of‑sale systems.
• Prepare letters, memos, reports and presentations using word processing, spreadsheet, database and presentation software.
• Handle incoming and outgoing mail, including date‑stamping, distribution and filing.
• Maintain both electronic and paper filing systems for records, reports and business documents.
• Answer telephone calls and guest inquiries with professional etiquette.
• Welcome and acknowledge guests, anticipate their needs and assist individuals with disabilities.
• Operate standard office equipment and perform light lifting (≤10 lb) as required.
• Follow company policies, maintain confidentiality and protect company assets.
• Support team goals by developing positive working relationships and responding to employee concerns.
• Perform other reasonable duties as assigned by supervisors.

Required profile

• Professional appearance and demeanor.
• Strong commitment to confidentiality and company policies.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team‑oriented environment.
• Physical ability to lift, carry, push or pull objects up to 10 lb.

Required skills

• Proficiency with computer databases and point‑of‑sale systems.
• Experience using word processing, spreadsheet, database and presentation software.
• Competence in operating standard office equipment.
• Telephone etiquette and guest service skills.

What we offer

• Inclusive, equal‑opportunity workplace within a globally recognized hospitality brand.
• Opportunity to contribute to exceptional luxury service standards.