Quality Controller - Automotive After-Sales

About the role

Al Wefaq Jordanian Automotive is the official and exclusive dealer of ROX Motor in Jordan, an international luxury new energy vehicle brand known for its all-terrain range-extended SUVs. As the brand grows in Jordan, it is building an aftersales team that delivers a premium experience to every ROX owner. The Quality Controller ensures that new and repaired vehicles meet quality standards.

Key responsibilities

• Carry out pre-delivery inspections (PDI) on new vehicles and final inspections on repaired vehicles, verifying compliance with quality standards.
• Track first-time fix and repeat repair rates and report the results.
• Investigate repeat repairs and identify root causes.
• Check diagnostic accuracy and the quality of technical reports.
• Control quality-related rework and its warranty cost.
• Follow up on quality-related customer complaints.
• Raise corrective actions, assign owners and close them on time.
• Share findings with technicians and support continuous improvement.

Required profile

• 5+ years as an automotive technician or in a technical role, including at least 2 years in quality control or inspection.
• Diploma or bachelor's degree in automotive or mechanical engineering, or equivalent technical experience.
• Good command of Arabic and English, and comfort with dealership systems and Microsoft Office.
• Attention to detail and clear technical reporting.

Required skills

• Strong diagnostic skills and knowledge of vehicle systems.
• Experience with hybrid or electric vehicles is preferred.

Candidates interested in the position can send their CV by email to the company.