Receptionist - Night Shift

About the role

We are looking for a proactive Receptionist to work the night shift, providing front‑desk support and assisting the sales team with administrative tasks. The role combines customer‑facing duties with sales coordination to ensure a smooth experience for visitors and clients during off‑hours.

Key responsibilities

• Manage front‑desk operations, greet and direct visitors, and maintain a clean, welcoming showroom.
• Answer and route incoming calls, respond to customer inquiries via phone, email or chat.
• Prepare and distribute quotations, offers, contracts and ensure timely delivery of orders.
• Maintain and update customer profiles and CRM data, track showroom traffic and qualified leads.
• Prepare weekly and monthly sales reports covering traffic, visits and invoicing.
• Coordinate product delivery, monitor stock levels and report shortages.
• Support finance by monitoring receivables, reviewing invoices and handling credit notes.
• Handle customer complaints, service tickets and ensure follow‑up.
• Organise appointments, meetings and manage office supplies and equipment.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 0–2 years of experience in sales administration, customer service or a similar role.
• Fluent written and spoken English and Arabic.

Required skills