Senior Account Manager

About the role

Zita Marketing, an Amman-headquartered marketing agency founded in 2011 with branches in the UAE and the USA, is hiring a Senior Account Manager. You will lead a portfolio of client accounts and act as the main point of contact, turning business goals into a clear marketing strategy and guiding the team from campaign idea through launch and reporting.

Key responsibilities

• Own day-to-day client relationships: lead meetings, present recommendations, manage feedback and approvals, and keep clients informed about progress and results.
• Build marketing strategies around each client's audience, business goals and brand, deciding what to say, which channels to use and how to measure success.
• Turn campaign ideas into clear briefs for writers, designers and other specialists, giving feedback that keeps work aligned with the strategy.
• Oversee content calendars and campaigns across social media, email and other digital channels, keeping priorities, deadlines and approvals on track.
• Review copy, visuals, offers, links and scheduled content before publication so everything is accurate, on-brand and ready.
• Track performance against agreed goals, explain the results to clients and recommend adjustments.

Required profile

• Experience managing multiple client accounts in a marketing or creative agency, with direct responsibility for client relationships and campaign planning.
• A track record of developing campaign ideas and guiding them from brief through launch and reporting.
• Strong written and verbal communication skills in English and Arabic.
• Sound creative judgment and a sharp eye for detail, able to explain why an idea works and spot errors early.
• Ability to juggle competing deadlines, set clear priorities and keep clients and internal teams aligned.

Candidates apply through LinkedIn; those with a campaign or marketing strategy they are proud of should include a short note about the goal, their role and the outcome.