Senior Relationship Manager – SMEs

About the role

The Senior Relationship Manager – SMEs will lead the development and profitable management of banking relationships with small and medium‑enterprise clients. You will act as the primary point of contact, delivering comprehensive business banking solutions while ensuring compliance with the bank’s policies.

Key responsibilities

• Proactively manage existing SME client relationships and acquire new ones.
• Maximise up‑selling and cross‑selling of the bank’s products and services.
• Conduct regular field visits to understand client needs and identify business opportunities.
• Review and recommend credit requests, ensuring adherence to credit policies and appropriate risk‑return profiles.
• Perform credit analysis and prepare credit reports for approval.
• Handle client complaints and provide timely resolutions.

Required profile

• Minimum 5 years of experience in the banking industry or a related field.
• Bachelor’s degree in Finance, Banking, Business Administration or an equivalent discipline.

Required skills

What we offer

• Opportunity to work with a dynamic SME client portfolio.
• Competitive compensation and performance‑based incentives.
• Professional development and career growth within the banking sector.