Vendor Coordinator – Non-Food Partner Operations

About the role

The Vendor Coordinator will manage daily operations for non‑food vendors on the Talabat platform, ensuring partners are supported and performance targets are met. You will act as the main point of contact for inventory, pricing, and promotional activities.

Key responsibilities

• Maintain partner inventory with daily updates, including price changes, new SKUs, and promotions.
• Monitor order flow and picker performance, adjusting manpower rosters to optimise utilisation.
• Provide administrative assistance, resolve vendor issues, and ensure smooth onboarding to internal tools.
• Implement and execute vendor promotions on the platform, tracking their impact.
• Collaborate with partners to identify and resolve delays, improving overall order processing.
• Train and retrain vendors on the Pelican system and other operational tools.

Required profile

• Bachelor’s degree with 1–2 years of relevant experience.
• Strong customer orientation and excellent verbal and written communication in English.
• Analytical mindset with the ability to interpret data and solve problems.
• Organisational skills, adaptability, and a commitment to personal performance.
• Basic to intermediate proficiency in Excel and ability to work effectively in a fast‑growing team.