AI Operations Coordinator – Reception & Office Administration

About the role

We are building the future of reception and office administration by creating an AI‑driven operating system for the front desk. The AI Operations Coordinator will run the front desk today while designing, automating and orchestrating the tools that will handle visitor check‑in, call routing, document processing and office workflows.

Key responsibilities

• Run daily front‑desk duties: greet visitors, answer and route calls, maintain the company contact list.
• Manage digital and physical filing systems, correspondence registers, and office consumables.
• Design and build AI‑powered applications (visitor check‑in, call log, meeting‑room booking, correspondence register) using Claude, Claude Code and no‑code app builders.
• Integrate Google Workspace (Gmail, Calendar, Drive, Sheets) and the company CRM so that information entered once propagates everywhere.
• Automate recurring tasks such as invoice processing, insurance renewals, supply re‑ordering and monthly reporting.
• Define automation rules, handle exceptions, and perform daily monitoring and troubleshooting of the systems.
• Write SOPs for each workflow, assign owners and ensure human checks are in place.
• Measure time saved and error reduction, reporting progress to management each month.

Required profile

• Proven experience building apps, websites, automations or internal tools that are used by others.
• Daily user of AI tools, quick learner of new platforms, comfortable with API integrations and no‑code solutions.
• Organized, calm with visitors and callers, detail‑oriented and able to handle confidential information discreetly.
• Excellent written and spoken communication in both Arabic and English.

Required skills

• Claude AI and Claude Code
• No‑code app‑building platforms
• API integration experience
• Google Workspace (Gmail, Calendar, Drive, Sheets)
• CRM integration