Channel Sales Manager

About the role

The Channel Sales Manager is responsible for shaping the sales strategy, recruiting and managing partners, and driving market share growth across the Levant region, primarily Iraq. This role works closely with resellers and the marketing team to align channel activities with company objectives.

Key responsibilities

• Achieve sales targets for the Levant region and monitor performance against goals.
• Develop and maintain relationships with new and existing channel partners and clients.
• Build a comprehensive channel/customer database, analyse data, and identify loyalty metrics and new opportunities.
• Conduct market research and on‑site visits to define requirements for current and future products/services.
• Manage the full sales cycle from quotation to collection, including credit tracking and payment resolution.
• Generate long‑term revenue and profitability across the entire product/service portfolio.
• Provide high‑level support to channel partners, addressing queries and issues promptly.
• Prepare accurate sales forecasts and market development reports.
• Promote company offerings within the region and oversee targeted marketing programs.
• Utilise Salesforce.com CRM for lead, opportunity, and deal registration management.

Required profile

• Bachelor’s degree in Sales, Marketing or a related field.
• Minimum of 3 years’ experience building and managing a channel sales ecosystem and meeting sales targets in the Levant region, especially Iraq.
• Proven experience in managing partner relationships and developing sales strategies.

Required skills

• Salesforce.com CRM