Credit Manager – Hotel Experience Required

About the role

The Credit Manager will oversee the hotel’s credit policies, ensure effective collection of receivables, and minimise financial risk. This position demands strong leadership, meticulous attention to detail, and the ability to maintain positive relationships with guests, clients, and internal teams while protecting the hotel’s financial performance.

Key responsibilities

• Monitor and follow up on outstanding accounts to reduce overdue balances and bad debts.
• Collaborate with department heads to control outstanding balances and set credit limits.
• Communicate with guests and clients regarding billing inquiries and payment issues.
• Prepare and present monthly aging reports, analysis, and recommendations to management.
• Ensure compliance with internal controls, audit standards, and financial procedures.

Required profile

• 2+ years as a Credit Manager in a 5‑star hotel or 3‑4 years as an Assistant Credit Manager.
• Strong knowledge of credit control, billing, and financial policies.
• Excellent negotiation abilities.
• Work authorization for Jordan (Jordanian ID).

Required skills

• Financial systems
• MS Office applications

What we offer

• Complimentary stays at Hyatt hotels
• Free parking
• Special and additional leaves / paid time‑off
• Medical and life insurance
• Employee discounts on hotel services