Document Controller – Quality

About the role

The Document Controller – Quality will manage document control and records for the terminal’s Quality Management System and Integrated Management System (IMS) at Noatum Ports Jordan in Aqaba. The role ensures that all controlled documents are created, reviewed, approved, distributed, updated and archived in compliance with ISO/QMS standards.

Key responsibilities

• Maintain the Quality and IMS document‑control system, including policies, procedures, SOPs, work instructions, forms and records.
• Control document creation, review, approval, distribution and revision, ensuring proper registers and revision histories are kept.
• Withdraw and archive obsolete documents and support internal and external audits with controlled documentation.
• Maintain quality records, monitor document expiry dates, and follow up on reviews.
• Coordinate document updates with departments and support corrective‑action documentation and tracking.
• Manage electronic and physical document repositories and prepare document‑control reports.

Required profile

• Bachelor’s degree or diploma in Business Administration, Quality Management, Information Management or a related field.
• 3–5 years of document‑control experience, preferably in quality, construction, engineering, ports, logistics or industrial environments.
• Knowledge of ISO/QMS documentation requirements.

Required skills

• Proficiency with MS Office.
• Experience using document‑management systems.
• Understanding of ISO/QMS documentation standards.