This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
French-Speaking Customer Service Agent
Extensya · Amman
Job description
About the role
Extensya is seeking motivated, French‑speaking graduates to join its customer service team in Jordan. You will work in a dynamic, professional environment, handling client interactions across multiple channels while ensuring a high level of satisfaction.
Key responsibilities
- Respond to customer inquiries via phone, email, and chat in a courteous and efficient manner.
- Resolve complaints and provide appropriate solutions to meet client expectations.
- Maintain accurate records of all interactions and follow established procedures.
- Uphold professionalism and service quality standards at all times.
Required profile
- Bachelor’s degree (mandatory).
- Fluency in French (mandatory) and good command of English.
- Strong communication and interpersonal abilities.
- Previous customer service experience is a plus.
- Willingness to work rotational shifts.
- Currently residing in Jordan.
Required skills
What we offer
- Competitive salary package.
- Friendly and professional work environment.
- Opportunities for career development and growth.
- International exposure within a leading outsourcing company.
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Extensya
Amman
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