Java Technical Support Engineer (Remote)

About the role

We are looking for a Java Technical Support Engineer to join our Incident Response Team. In this remote position you will monitor Java‑based applications, respond to alerts, and resolve technical issues to keep services running smoothly.

Key responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and react to alerts.
• Troubleshoot and resolve incidents in Java applications.
• Document incidents, root causes, and solutions for knowledge sharing.
• Collaborate with development teams to suggest and implement improvements.
• Participate in process‑enhancement initiatives.

Required profile

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response processes.
• Strong analytical and problem‑solving abilities.
• Effective communication skills in English (advanced level).

Required skills

• Java

What we offer

• 100% remote work from anywhere.
• Competitive compensation in USD or local currency.
• Hardware and software provided for home office.
• Flexible schedule – create your own working hours.
• Paid parental leave, vacation days, and national holidays.
• Multicultural environment with top‑tier global talent.
• Mentorship, career progression, and continuous skill development.