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Quality Assurance Engineer

FMS - Fakhoury Medical Supplies LLC · Gouvernorat d'Amman

Mid 🇬🇧 English
ISO 9001 ISO 13485 Internal Auditor Lead Auditor CAPA Kaizen Lean Six Sigma Risk assessment

Job description

About the role

We are seeking a Quality Assurance Engineer to support the implementation and continuous improvement of our Quality Management System (QMS) in a medical‑device environment. The role ensures compliance with ISO 9001 and ISO 13485 standards and drives process excellence across the organization.

Key responsibilities

  • Develop, implement and maintain the QMS in line with ISO 9001 and ISO 13485 requirements.
  • Maintain and control all quality documentation, ensuring it is up‑to‑date and readily accessible.
  • Plan, execute and report internal audits; coordinate external audits and certification activities.
  • Identify non‑conformities, lead corrective and preventive actions (CAPA), and verify their effectiveness.
  • Analyze processes, define KPIs, and lead continuous‑improvement projects using Kaizen, Lean or Six Sigma methodologies.
  • Deliver training on ISO standards and QMS procedures, raising employee awareness of quality policies.
  • Monitor customer feedback, manage complaints, and implement corrective actions based on satisfaction data.
  • Conduct risk assessments, develop mitigation plans, and integrate business‑continuity considerations into quality processes.
  • Collaborate with HR, operations, supply chain and management to align quality objectives with business goals.

Required profile

  • Bachelor’s degree in Industrial Engineering or a related field.
  • Minimum 4 years of relevant experience, preferably in the medical sector.
  • Strong knowledge of ISO 9001; familiarity with ISO 13485 is a plus.
  • Certified Internal Auditor or Lead Auditor preferred.

Required skills

  • ISO 9001
  • ISO 13485
  • Internal Auditor certification
  • Lead Auditor certification
  • CAPA management
  • Kaizen
  • Lean
  • Six Sigma
  • Risk assessment

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Published 3 months ago

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FMS - Fakhoury Medical Supplies LLC

Gouvernorat d'Amman