Receptionist

About the role

ProgressSoft is seeking a proactive and well‑organized Receptionist to be the first point of contact for visitors and callers. The role combines front‑desk duties with general administrative support, ensuring a welcoming and professional experience while assisting the team with day‑to‑day tasks.

Key responsibilities

• Answer incoming telephone calls, determine purpose, and forward to the appropriate personnel or department.
• Welcome visitors, identify their business purpose, and announce them to the relevant staff.
• Provide callers with company address, directions, and other relevant information.
• Maintain the filing system, ensuring documents are organized and easily retrievable.
• Operate fax machines, send and receive faxes, and create fax cover sheets and other correspondence.
• Perform clerical duties such as photocopying, collating, and preparing external correspondence.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 1‑3 years of experience in a receptionist, front‑desk, or administrative role.
• Excellent verbal and written communication skills in Arabic and English.
• Strong organizational, coordination, and follow‑up abilities.
• Professional appearance with a customer‑service orientation.
• Ability to handle multiple tasks, maintain confidentiality, and work effectively under pressure.