Report Analyst

About the role

Acuative is seeking a Report Analyst to own data structure and ongoing analysis for its Managed Services clients. The role bridges internal and external teams, turning raw data into actionable insights that highlight trends and drive improvement.

Key responsibilities

• Generate and validate monthly or quarterly reporting outputs.
• Assist in client presentations, offering recommendations to enhance departmental effectiveness.
• Define data output formats, extract data from multiple sources, and clean or augment data as required.
• Lead Reporting & Metrics initiatives, ensuring alignment with budget, schedule, and quality standards.
• Collaborate with cross‑functional IT teams to develop metrics and reporting practices.
• Update internal knowledge base with issue resolution details.
• Perform end‑user password resets and provide customer report cards.

Required profile

• Minimum 2 years experience in a reporting or analytics role.
• Strong verbal and written communication skills for interaction with executives, managers, and subject‑matter experts.
• Good understanding of IT KPIs related to service management and business capabilities.
• Proven analytical, problem‑solving, and project‑management abilities.

Required skills

• Power BI
• Tableau