Sales Manager

About the role

The Sales Manager is responsible for proactively generating and handling sales opportunities, ensuring smooth hand‑over to service teams, and building long‑term, value‑based relationships with customers to meet sales targets.

Key responsibilities

• Develop and nurture relationships with existing and new customers through sales calls, entertainment, FAM trips, trade shows and community networking.
• Coordinate with off‑property sales channels to avoid duplication and maximize coverage.
• Participate in sales calls, prepare proposals, draft contracts and manage customer correspondence.
• Analyse market trends, competitor activity and target customer data to identify and close revenue‑generating opportunities.
• Provide accurate turnover information to Event Management and support the company’s customer service standards.

Required profile

• 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or related field with at least 3 years of sales/marketing experience, OR a 4‑year bachelor’s degree with at least 1 year of relevant experience.
• Proven ability to achieve personal sales goals and contribute to overall location revenue.
• Strong understanding of market dynamics, competitor strengths/weaknesses and customer expectations.

Required skills