Senior IT Business Analysis Services Specialist

About the role

The Senior IT Business Analysis Services Specialist will work within Azadea's Business Services team to analyse business processes, capture requirements and translate them into effective IT solutions that improve efficiency and productivity across the group’s retail operations.

Key responsibilities

• Define and structure data, files and logical operations to optimise system performance and ensure data integrity.
• Conduct rigorous testing of new systems and deliver clear training sessions to end‑users.
• Act as a liaison between developers and end‑users, translating technical concepts into user‑friendly language.
• Collaborate with the business development team to assess project feasibility and prepare detailed technical analyses.
• Evaluate and recommend solutions based on technical and business criteria.
• Analyse business processes, document requirements and prioritise needs in line with organisational goals.
• Work with project managers and cross‑functional teams to ensure successful implementation of IT solutions.
• Identify opportunities for process enhancements and drive technological improvements.

Required profile

• Fluency in English; French language skills are a plus.
• Strong knowledge of ERP systems and business processes.

Required skills

• Proficiency in MS Office.