Senior System Administrator

About the role

A Senior System Administrator is sought to join the IT team and support production and business-critical environments. The role covers troubleshooting, audit support, mentoring and process improvement.

Key responsibilities

• Provide expert support for complex SAP and HANA troubleshooting and ticket resolution.
• Prepare data and technical information for internal and external security audits and implement remediation actions.
• Troubleshoot SQL and HANA databases, including performance optimization and backups.
• Diagnose and resolve advanced network and infrastructure issues.
• Mentor and support Officers and Associates in their daily tasks.
• Develop and maintain system documentation, best practices and the IT knowledge base.
• Coordinate with vendors on escalated issues and take part in IT process improvement, project planning and implementation.

Required profile

• Bachelor's degree in Computer Engineering, Network Engineering or a related field.
• 5-7 years of experience in system administration, with strong experience managing production environments.
• Excellent communication skills, independence in troubleshooting and proactivity in spotting risks and improvement opportunities.
• Certifications such as CCNA, ITIL or SLES Linux are a plus.

Required skills

• Windows Server and Linux administration, Active Directory and Group Policy.
• Database administration and ERP systems.
• Cloud hosting and virtualization (VMware, Hyper-V).
• PowerShell scripting, firewall and network troubleshooting.
• Monitoring tools and centralized logging; security audit support.