Service Engineer

About the role

The Service Engineer will work on‑site in Amman, providing installation, maintenance and repair services for laboratory, medical and healthcare equipment. The role ensures that all systems operate safely, efficiently and meet customer expectations.

Key responsibilities

• Perform on‑site installation, commissioning and preventive maintenance of a wide range of lab and medical devices.
• Diagnose technical issues, conduct troubleshooting and carry out corrective repairs.
• Carry out regular inspections and document all service activities.
• Communicate service plans, outcomes and recommendations clearly to customers and internal teams.
• Support continuous improvement of service processes and contribute to high‑quality after‑sales support.

Required profile

• Living in Amman, Jordan with 1‑2 years of field service experience.
• Technical diploma or bachelor’s degree in engineering, electronics, biomedical engineering or a related field.
• Ability to read technical manuals, schematics and use diagnostic tools.
• Strong organizational skills, attention to detail and ability to manage multiple service requests.
• Willingness to travel locally and work in clinical and laboratory environments.

Required skills

• Troubleshooting and technical support.
• Field service, on‑site visits, installation and commissioning.
• Maintenance and repair of laboratory and medical equipment.
• Use of diagnostic tools and test equipment.