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Telephone Operator – Guest Experience

The Ritz-Carlton Hotel Company, L.L.C. · Amman

New
🇬🇧 English

Job description

About the role

The Telephone Operator joins the Guest Experience team at The Ritz‑Carlton in Amman, delivering smooth, memorable interactions for guests throughout their stay. This front‑line position supports check‑in/check‑out, guest inquiries and local area information while upholding the brand’s Gold Standards.

Key responsibilities

  • Process operational needs and guest requests, including check‑in/out assistance.
  • Provide local area information and complete required reports.
  • Maintain a safe, mobile work environment, handling objects up to 10 lb without assistance.

Required profile

  • High school diploma or GED equivalent.
  • No prior related work experience required.

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Published 6 hours ago

Expires 1 month from now

7 views · 0 interested

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The Ritz-Carlton Hotel Company, L.L.C.

Amman