UX/UI Consultant – Customer‑Centric Digital Experience

About the role

The UX/UI Consultant will design and deliver customer‑centric digital experiences across multiple client engagements. Working within multidisciplinary teams, you will translate business needs, technology capabilities, and user insights into intuitive interfaces for digital products, services, and platforms.

Key responsibilities

• Support user research activities such as interviews, surveys, and usability testing.
• Develop wireframes, mockups, and interactive prototypes.
• Contribute to user journey mapping and basic service‑design tasks.
• Collaborate with strategy, technology, and CX teams to turn requirements into design concepts.
• Apply established design systems and brand guidelines.
• Document design specifications for development teams.
• Participate in internal capability‑building initiatives and knowledge sharing.

Required profile

• Bachelor’s degree in design, HCI, digital media, computer science or a related field.
• 1–3 years of UX/UI design experience (including internships or academic projects).
• Prior experience in a Big 4 offshore hub.
• Customer‑centric mindset with strong analytical and problem‑solving abilities.
• Ability to work collaboratively and receive feedback.

Required skills

• Proficiency with design tools such as Figma, Adobe XD, and Sketch.
• Basic prototyping skills and ability to create low‑ and high‑fidelity mockups.
• Understanding of responsive and mobile‑first design principles.
• Familiarity with HTML/CSS fundamentals (preferred).