Associate to Senior Associate – Learning and Development (L&D)

About the role

Deloitte is seeking a motivated Learning & Development Associate (or Experienced Associate) to support the design, coordination and delivery of internal learning programmes across the region. You will work closely with L&D business partners, vendors and participants to ensure seamless execution of both classroom‑based and virtual training events.

Key responsibilities

• Maintain an up‑to‑date roster of all planned learning programmes and develop detailed checklists to track progress.
• Manage calendar invites, invitations and acceptance tracking for learners, facilitators and stakeholders.
• Coordinate with external vendors for quotations, proposals, logistics and contractual documentation.
• Handle venue booking, material preparation, stationery, goodies and catering, taking participant nationalities into account.
• Arrange air and ground travel based on participant surveys and keep travel sheets current.
• Create and distribute pre‑ and post‑learning communications, set up survey tools and manage participant engagement channels.
• Provide on‑site support during classroom sessions, including attendance tracking and issue escalation.
• Support virtual sessions by managing Zoom links, attendance, technical assistance and chat moderation.
• Distribute post‑session materials, survey links, recordings and thank‑you communications, and archive learning assets in designated folders.

Required profile

• Strong organisational and administrative abilities.
• Excellent communication skills, both written and verbal.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proactive attitude with a customer‑service mindset.

Required skills

• Zoom (virtual meeting platform)