Operations Manager – Palestine Emergency

About the role

The Operations Manager will lead the implementation of Humanity & Inclusion’s Palestine emergency programme from the Amman office, ensuring quality, coherence and compliance with donor requirements. Reporting to the Country Director, the role provides strategic and operational leadership, supervises Area Managers and the Explosive Ordnance Disposal (EOD) Chief, and collaborates closely with technical and support teams.

Key responsibilities

• Plan, coordinate and oversee field operations across the West Bank and Gaza, adapting to access constraints.
• Supervise Area Managers and the EOD Chief, ensuring effective performance and capacity building.
• Ensure compliance with donor regulations, harmonise tools and practices, and produce accurate reporting.
• Contribute to strategic planning, risk mitigation and integration of cross‑cutting components such as protection, mental health and inclusion.
• Manage the programme budget (8‑12 million EUR for 2025) and monitor financial performance.
• Liaise with the Country Director, technical leads and external partners to align operational activities with programme objectives.

Required profile

• Proven experience managing humanitarian operations in emergency contexts.
• Strong leadership and supervisory skills, with the ability to motivate multidisciplinary teams.
• Excellent communication skills in English; knowledge of Arabic is an advantage.
• Willingness to travel frequently to Palestine and work in challenging environments.

Required skills

• Leadership and team management.
• Strategic planning and risk management.
• Donor compliance and reporting.
• Budget oversight and financial monitoring.

What we offer

• 12‑month fixed‑term contract based in Amman, Jordan.
• Opportunity to work with a leading international humanitarian organization.
• Professional development in a complex emergency setting.