Restaurant Supervisor

About the role

We are looking for a dynamic Restaurant Supervisor to lead our front‑of‑house team and ensure an exceptional guest experience. You will coordinate daily operations, support the kitchen and bar, and maintain high service standards.

Key responsibilities

• Supervise daily front‑of‑house operations.
• Lead and manage service staff during shifts.
• Ensure excellent guest service and satisfaction.
• Coordinate between floor staff, kitchen, sushi bar, and bar.
• Handle guest complaints and resolve issues promptly.
• Monitor staff performance, attendance, grooming, and discipline.
• Maintain cleanliness, hygiene, and service standards.
• Support inventory control and operational requirements.
• Lead effectively during busy periods, buffets, and promotions.

Required profile

• Minimum 2 years experience in a restaurant supervisory role.
• Strong leadership and communication skills.
• Ability to manage teams and work under pressure.
• Strong problem‑solving and guest recovery abilities.
• Good understanding of restaurant operations and service standards.
• Fluency in English and Arabic.
• Flexible to work evenings, weekends, and holidays.

Required skills

• Foodics POS system experience (preferred).